ServicesWhatsApp Business API

WhatsApp Business API

Be where your customers are. WhatsApp is the world's most popular messaging app, and we help you leverage it for business. Our API integrations enable you to send order updates, automate customer support via chatbots, and run high-converting marketing campaigns directly to your customers' palms.

Meta Graph API
Node.js
Dialogflow
System Live
v2.4.0
Performance
99.9%
Technical Excellence

Core Capabilities

Transactional Alerts

Automated order confirmation and shipping updates via WhatsApp.

Support Chatbots

24/7 automated resolution for frequent customer queries using AI.

Marketing Campaigns

Highly targeted, media-rich messaging with high open and click rates.

Catalog Integration

Share your product catalog and take orders directly within the chat.

Why Choose Us?

98% Message open rates compared to 20% for email

Instant customer engagement and higher satisfaction

Automated resolution of 70% of support queries

Direct path to purchase within a familiar app interface


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Our Workflow

How We Deliver Excellence

1

Conversation Mapping

Designing natural dialogue flows that solve customer issues without human intervention.

2

API Configuration

Setting up official Meta Business accounts and configuring secure webhooks for real-time messaging.

3

AI Training

Fine-tuning NLP models (Dialogflow/LLMs) to understand intent, slang, and specific industry terms.

4

Omnichannel Sync

Connecting your WhatsApp support to your central CRM/ERP for a 360-degree customer view.

Applications

Real-world Use Cases

Support Automation

Resolving 80% of routine customer queries instantly via intelligent WhatsApp bots.

Flash Sale Alerts

Broadcasting time-sensitive promotions with 10x higher engagement than email.

Lead Qualification

Collecting customer requirements via automated chat before passing to a sales agent.

Knowledge Base

Frequently Asked Questions

Got questions about WhatsApp Business API? We've compiled the most common inquiries to help you get started quickly.

Meta uses a conversation-based pricing model. We help you optimize your templates to minimize costs while maximizing engagement.

Yes, you can register your existing business landline or mobile number for the official WhatsApp Business API.

Yes, WhatsApp Business API uses end-to-end encryption for all messages, ensuring your customer data remains private.

Ready to Transform?

Accelerate your business with our WhatsApp Business API expertise.

Join hundreds of forward-thinking enterprises that trust eDns Solutions for scalable, secure, and modern technology.

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